High Postage Rates Increase | Pos Malaysia
Are You Happy with Current Pos Malaysia Services?
.
Is by Increasing the Postage Rates, You Sure Will Get Better Services and Efficiency?
.
Do You Know to Send A Standard Mail cost 60 sen Now?
.
That is 100% Increase!
.
Pos Malaysia have introduce a new postal tariffs for all categories of mail effective on 1 July 2010.
This was the first time the price increase in 18 years despite the increase in the cost of operation.
I am sure you have a fair share of complaint on Pos Malaysia Bhd’s productivity and efficiency.
The new rates are Mel Rakyat (up to 20g) 30 sen, postcard 30 sen, and for standard mail (up to 20g) 60 sen and for 21-50g, 70 sen.
For non-standard mail up to 50g, the rate is 80 sen, 51-100g 90 sen, 101-250g RM1, 251-500g RM2, 501g-1kg RM3.50 and 1kg-2kg RM5.50.
.
New Postal Tariff effective 1 July
.
Pos Malaysia has imposed a new postal tariff effective July 1st. The tariff increase is to adjust the salary structure of postmen and counter clerks, to be at least on par with the level obtained by government servants. Staronline.tv heads to a nearby post office to get some feedback.
.
.
For periodicals, the rate for up to 20mg is 50 sen, 21-50mg 60 sen, 51-100g 80 sen and 101-250g 90 sen. For documents, the tariff for up to 500g is RM1.80, 501g-1kg RM3 and 1kg-2kg RM4.50.
For parcels up to 2kg, it is RM7, and RM1.50 for every additional kg up to 30kg.
For documents exceeding 500g sent by air between the peninsula and Sabah or Sarawak, a transport fee of RM1.50 is imposed for each additional 500g.
For small packets, every subsequent 500g delivered by air will be charged RM1.50 up to 30kg.
Now sending a standard mail weighing up to 20g is NOT cheap anymore as it has increase from 30 sen to 60 sen.
That is a Shocking 100% Increase!
The Group managing Director/Chief Executive Officer of Pos Malaysia Bhd , Datuk Syed Faisal Albar said the increase would provide additional funds for them to provide better quality of service at par with international best practices.
He also assured customers that Pos Malaysia would continue to seek ways to improve its efficiency, standard of service and reliability.
The Pos Malaysia tried to generate all possible revenue by offering everything to everyone. You can virtually do any transaction from paying your Utility Bill, renew your road tax and insurance, to subscribe to the unit trust funds!
All this extra service provide shall not be done at the expense of their existing mailing service’s quality.
In short we should expect to see an improve on its productivity and efficiency after the price increase.
We shall see. Only time will tell!
Read Post Office Opening Hours | Pos Malaysia and Post Office Opening Hours For Busy People| Pos Malaysia for all the customer’s complaints!
Snail mailers upset at hike
KUALA LUMPUR: Snail-mailers may be becoming a rare breed in the cities but people who still use the post office were upset when they were asked to pay more for their postage.
For Nur Izza Othman, a 27-year-old administrative assistant, the extra cost for standard mail was “not acceptable.”
“Maybe, if the tariff is increased by stages, it is all right. But the sudden increase is drastic,” she said, reacting to the 100% increase in the new postal tariff for domestic mail, which took effect from Thursday.
“People in the rural areas will be hit by the new tariffs as they still rely on slow mail,” she said.
Pos Malaysia has come up with the new postal tariff, which has raised the standard mail of up to 20g to 60 sen (from 30 sen) while those up to 50g now costs 70 sen (up from 40 sen).
Sending of periodicals of up to 20g will now cost 50 sen instead of 25 sen.
The postal company expects its revenue to rise by 15% to 18% in each of two 12-month periods with the tariff hike.
This is the first time in 18 years that Pos Malaysia has revised the price of its domestic postage stamps.
Pos Malaysia said the increase was in line with the Government’s recent announcement to adjust the salary structure of postmen and counter clerks.
There was mixed reaction to the new postage costs when a team from The Star did a random check at the Pos Malaysia headquarters here yest erday.
“I think the price hike increase is necessary.
“We cannot call ourself a developed country if we continue to maintain third world prices,” said Patrick Samuel, 47, referring to the old 30 sen stamp rate.
“But I hope Pos Malaysia will provide quality services with the price increase,” the l ecturer added.
Mohd Izman, 26, echoed the sentiments.
“It is alright to raise prices as long as they (Pos Malaysia) use the higher revenue to improve customer service,” he said.
Foreign student Jeremy Gilbert, 20 who studies at the Nottingham University KL campus, felt that the 60 sen for standard domestic mails was still “very cheap”.
“The rate is still lower than anywhere else I have been, including Vietnam and La os,” said Gilbert, who was sending postcards to his family in England.
Pos Malaysia group head of corporate communications, Datuk Rohaiza Hashim said letters mailed on June 30 will not be penalised as they were mailed before the new tariff came into effect.
Despite the decline in mail volume, an across-the-board trend that is observed worldwide due to the digital age, Rohaiza also remained optimistic about sustaining Pos Malaysia’s revenue.
“We are continuously looking for ways to diversify our business and mail service will continue to be relevant, such as the use of parcel service in e-commerce,” she said, adding that 80% of Pos Malaysia’s customers were corporate bodies.
Rohaiza added that delivery to urban areas also far exceeded those in rural areas, with 85% of mail in urban areas.
Meanwhile, the Penang Pakatan Rakyat Youth secretariat held a demonstration in front of the former General Post Office at Lebuh Downing to object to the postage hike.
State PKR Youth secretary Syed Mikael Rizal Aidid said the increase in postage charges would burden the people.
About a dozen people staged the peaceful protest, displaying placards for 10 minutes outside the building, calling the public to protest against the hike by pasting the stamps upside down.
fr:thestar.com.my/news/story.asp?file=/2010/7/3/nation/20100703072921&sec=nation
Najib: Sime Darby and Pos Malaysia financially stable
By LOH FOON FONG
KUALA LUMPUR: Both government linked companies Sime Darby Sdn Bhd and Pos Malaysia Bhd are still financially stable, said Prime Minister Datuk Seri Najib Tun Razak.
He said in a written reply to Hee Loy Sian (PKR – Petaling Jaya Selatan) in Dewan Rakyat that Sime Darby had recorded RM1.7bil in pre-tax profit and RM804mil in net profit.
“Delays and costs overrun in four projects under the Energy and Utilities Division in the financial year ending March 31 this year were the reason for the losses suffered by Sime Darby,” he said, adding that the losses involved projects such as the Qatar Petroleum project and the Bakun hydroelectric dam project.
“The profit was contributed by its estate, industrial, land and motor vehicle divisions.”
Najib said the reported losses of Pos Malaysia Bhd was not “operational losses” but due to the devaluation of its stake in Transmile Group Bhd.
“It has never registered any operational loss since it was corporatised in 1992. Instead, it was able to pay out bonuses to its staff and dividends to share holders,” he said.
fr:thestar.com.my/news/story.asp?file=/2010/7/14/nation/6662365&sec=nation
Stamps on threatened habitats
KUALA LUMPUR: Pos Malaysia will be issuing special stamps and first day cover series on threatened forests, oceans and river habitats tomorrow.
“We want to create awareness on the importance of nature conservation,” said head of Stamp and Philately Yasmin Ramli at a press conference.
The stamps, which are 29mm x 34mm in size, are available in three denominations: 60 sen, 70 sen and 80 sen.
“Stamp enthusiasts are advised to join the (Standing Order Deposit Account) SODA to enjoy the convenience of receiving their stamps without having to queue at the post office on the day of issue.
“Students who join SODA will receive a Pos Malaysia coin box,” Yasmin added.
fr:thestar.com.my/news/story.asp?file=/2010/7/15/nation/6665654&sec=nation
Postmen say thank you to PM for salary increase
PUTRAJAYA (Bernama): About 100 postmen turned up at the Perdana Putra Building here where the Prime Minister’s Office is located to thank Datuk Seri Najib Tun Razak for restructuring the salaries of postmen and postal clerks.
The new salary scheme, something which they have been waiting for since 18 years ago, takes effect this month.
Najib, who arrived at the lobby of the Prime Minister’s Office at 8.30am, was greeted by Pos Malaysia chairman Tan Sri Aseh Che Mat. They also presented Najib with a birthday cake in conjunction with his 57th birthday Friday.
Present was Pos Malaysia chief executive officer Datuk Syed Faisal Albar.
Ahmad Radzuan Mohd Safri, 26, a postman attached to the Bandar Baru Bangi post office in Selangor, said they were grateful to the prime minister for the salary increase. He said the restructuring process had allowed postmen and postal clerks to get the same salary scale enjoyed by their counterparts in the civil service.
This would spur them to increase their productivity, he said.
In April, Information, Communication and Culture Minister Datuk Seri Dr Rais Yatim announced the move to restructure the salaries and allowances paid to postmen and postal clerks.
More than 9,000 postmen and postal clerks received a salary increase of about 11 per cent under the new scheme.
fr:thestar.com.my/news/story.asp?file=/2010/7/23/nation/20100723123902&sec=nation
Poslaju business on the fast track
By LEE YEN MUN
PETALING JAYA: National courier company Poslaju is seeing a big leap in business, thanks to the popularity of online trading among young Malaysians.
Head of operations Nor Azizan Tarja said the company delivered 14.5 million parcels last year compared with 9.7 million in 2007, an increase of about 50%.
The numbers reflect both merchandise and documents serviced by the courier company.
While multi-level marketing companies and banks remain the biggest customers, Azizan noted that online entrepreneurs, most of them tech-savvy young graduates, were emerging as a huge contributing force to the courier industry.
“Many young people are coming to our branches, mostly after office hours to deliver parcels.
“This is the generation that is most involved in the online business industry,” he said.
Azizan added that Poslaju’s prices were still the cheapest in the country despite the recent price hike on July 1.
Poslaju now charges RM7 for parcels weighing up to 2kg and RM1.50 for each additional kilo.
The old rate was RM3.50 for the first 2kg and RM1 for each subsequent kilo.
A check at the company’s Petaling Jaya branch saw a steady stream of customers carrying multiple parcels coming in after 5.30pm.
Among them was 29-year-old IT analyst Kevin Ng, who runs a women’s fashion blog business with his girlfriend.
“My girlfriend manages the business full-time while I would drop by the post-office after work everyday to mail the orders to customers,” he said.
Ng believed that e-commerce was popular among those in their 20s as he felt this is the group that “most desire to be their own boss”.
Another Internet entrepreneur is Ivy Douglas, a 37-year-old former bank employee who set up an online clothes store with her sister-in-law in 2008.
“I wanted some kind of family business as work in the corporate world was getting too stressful, especially with a child to take care of,” said the mother of an eight-year-old girl.
She said she preferred Poslaju’s service as the parcels could reach her customers in foreign countries like Australia, Canada and Britain within three days.
Students too are getting on board the online business bandwagon.
“I started my online clothes store when I was 17 not because I needed the money but because of my love for shopping,” said Quah Kye Li, 20.
The second-year accounting student said she sends about 20 to 30 parcels daily via Poslaju.
“From online reviews, I observed that there are at least three to four new online boutiques popping up in Malaysia everyday,” she added.
Sufiah Muhadzir, 23, sells hand-made customised gift boxes via her blog and uses Poslaju’s service two to three times a week.
“It is convenient for my customers as Poslaju branches are quite well spread out across major areas of the town,” Sufiah said.
fr:thestar.com.my/news/story.asp?file=/2010/7/25/nation/6642787&sec=nation
Lower charges, Poslaju
By YEE XIANG YUN
JOHOR BARU: Online businesses will do better if national courier company Poslaju were to lower its delivery charges.
Many online entrepreneurs here feel that with Poslaju revising its rates upwards, they are now comparable to charges imposed by private courier companies.
Online clothing shop owner Tju Siew Li said those choosing to shop via the Internet often take into account postal delivery charges.
“Lowering Poslaju rates will definitely attract more people to shop online because if the postage is cheaper, we will automatically charge our customers lower delivery charges,” said the 26-year-old, who manages her shop on a full-time basis.
Tju added that online shop owners could better bargain with Poslaju as they represented the bulk of those using the postal service to deliver their goods.
Another online shop owner, Nadia Hani Rodzi, said she felt the ideal delivery rate should not be more than RM6 for the first kilo as compared to the current rate of RM7.
“Once the shipping rate goes down, business and purchase volumes will naturally increase. After all, everybody likes cheap things.
“With a favourable rate, more people will definitely turn to online shopping as it is convenient and offers a wide variety of products from both local and foreign websites,” she said, adding that she sends out about 30 to 45 parcels of clothes every day.
Poslaju head of operations, Nor Azizan Tarja, had been reported as saying that its delivery rates had been increased from July 1 to RM7 for parcels weighing up to 2kg and RM1.50 for each additional kilogramme.
The company delivered 14.5mil parcels last year, up 50% from 9.7mil in 2007.
College student Abby Chu, who buys clothes online at least twice a week, said PosLaju should revise its starting rate to RM5.
“I usually have to pay RM8 in starting rate as I study in Sarawak and most of my parcels are from the peninsula,” said the 20-year-old.
Another student, Charissa Chan, 19, said the courier service should have separate charges for different objects because paying RM7 to ship small items like a ring made customers think twice before buying it.
“Pos Malaysia should also update its website with the tracking number for parcels and provide better service,” she said.
fr:thestar.com.my/news/story.asp?file=/2010/8/18/nation/6876213&sec=nation
PosLaju woos e-traders
By YEE XIANG YUN
JOHOR BARU: Online businesses that send out large and frequent volumes of items using PosLaju should consider becoming the courier service’s corporate account holders.
PosLaju chief operating officer Nadza Abdul said these traders were encouraged to join as corporate account holders to enjoy discounts.
“Currently, most of PosLaju’s clients are corporate customers such as banks and financial institutions.
“Therefore, online shops that post large volumes of parcels frequently can enjoy a credit period and will be invoiced on a monthly basis if they were to become our corporate account holders,” he said.
Nadza added that businesses must undergo a credit and background check by PosLaju before they would be allowed to open such an account.
He was commenting on a recent report quoting online traders that their businesses would thrive further if PosLaju lowered its delivery rates to RM5 for the first kilo as they were one of the major contributors to the courier service’s increase in business.
Nadza said the charges for PosLaju were RM6.50 for the first kilo and RM1 for each additional 250gm. The rate has never been increased since the service was introduced 22 years ago.
fr:thestar.com.my/news/story.asp?file=/2010/8/30/nation/6941522&sec=nation
When we have to collect mail at post office
IT looks as if Pos Malaysia’s (and Pos Laju’s) latest policy is to make the rakyat collect their own parcels and registered letters from the main post office. Does that mean the cost of sending parcels and registering letters does not cover delivery?
On the afternoon of Oct 4, our neighbourhood postman placed two letters in my postbox with a folded notice, dated Oct 3, asking me to collect my registered letter from the GPO in Seremban.
Collection of the letter could be made from Oct 4.
The next afternoon, he placed another notice in the postbox. It was also dated Oct 4 and collection could be made from the 5th (the same day as the notice was delivered).
On both days, I was at home, watching TV with my front door open and impossible to be missed by the postman.
Since he did not ring the bell nor spend any time writing out the notice, it is very clear that it was already prepared earlier, with or without the knowledge of other Pos Malaysia personnel.
If this is the attitude of Pos Malaysia and its staff, why advertise its wonderful and compassionate service on TV, highlighting the plight of the poor squirrel sending a letter to his girlfriend in Jitra?
Is Pos Malaysia compassionate only towards lovesick animals?
Don’t the elderly who have no means to go to town or working people who have to depend on their old parents at home to collect their letters merit their compassion?
I have already experienced postmen who place letters in the wrong boxes, who destroy letters and cards during festive seasons, but this is the first time I am coming across Pos Malaysia forcing us to collect our letters!
I hope Pos Malaysia will look into this matter and weed out bad hats, if indeed that is the root of the matter.
DISAPPOINTED RAKYAT
Seremban
fr:thestar.com.my/news/story.asp?file=/2012/10/10/focus/12139052&sec=